201. Q. I am having a problem registering for your course with a promotion code. When I clicked on the registration button a message came up stating that there was an error putting my information into your system. What do I do to fix this problem? A. Since you are entering a promotion code, the problem is often a typo in the promotion code box. Please do not put any spaces when entering your code. Each code should consist of 8 numbers or letters. If you have tried these suggestions and you are still having difficulties please email us. (email button here) 202. Q. I am having a problem registering for your course. When I click the registration button a message comes up saying that there was an error putting my information into your system. Please tell me what to do. A. Please make sure that you filled out all the information correctly. If you have checked your information over and are still having a problem please email or fax us your personal information required on our registration page below and we will enter you manually into our system. Please send your information along with a note stating you are having difficulty registering. Our fax number is (516) 249-1856 or email us by clicking here.